Over the last 40 years, we’ve worked hard to build The Chef’s Garden. It’s a unique niche - home to creativity, innovation, a commitment to excellence, and some of the best produce in the world.
What started as a small family farm has grown to include many more people - still family nonetheless. We’re humbled that you’d consider joining us in the work that we do.
Position Summary
The Product Specialist function is designed to support the growth of sales revenues, customer and internal relationships, and increase market share and goodwill on behalf of The Chef’s Garden, Inc in the Sales Team Model.
Essential Duties and Responsibilities
- Provide exemplary service and product expertise commensurate with The Chef’s Garden brand/ experience.
- Provide ongoing sales and customer service support to all customers.
- Achieve agreed upon sales targets and outcomes within schedule.
- Develop and maintain a working knowledge of The Chef’s Garden product assortment and seasonal variations through department meetings, hands on experiences throughout the farm, marketing materials, other product specialists, product managers, growers, and the internet.
- Expedite the resolution of customer problems and complaints to maximize satisfaction.
- Prospecting through market research and networking.
- Utilizing the Integrity Selling model, develop sales techniques to build rapport and effective business relationships with customers, assessing product needs, upselling, and effectively communicating services (shipping options) and customer complaints.
- Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Identify appropriate sales contact strategy, time of day, and call frequency for each account. Maintain customer profiles within the CRM including, but not limited to call logs and active contact lists.
- After-hours customer service and order entry is required to ensure timely processing and customer satisfaction.
- Provide insights into customer behavior and ongoing account needs.
- Perform any other duties necessary to meet job responsibilities and the success and profitability of The Chef’s Garden, Inc.
Expectations
- Approach your role in ways that align with the core values of The Chef’s Garden.
- Service-mentality: People always come first
- Do things the right way: Commit to the extra step, minute, or method that leads to excellence
- Commit to Quality: Care about the work that you do
- Always work as a team both externally and internally.
- Develop an understanding of the way that your role contributes to the larger mission of The Chef’s Garden:
- To grow exceptional vegetables, care for each other and the land, and inspire a vegetable-forward future
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Chef's Garden Inc.
The Chef’s Garden has been delivering specialty products with optimum shelf life, quality, flavor and nutrition direct from the farm to the world's most discriminating chefs for over 30 years. Under the guidance of Lee Jones, and Bob Jones, Jr. - who follow in the footsteps of their father, Bob Jones, Sr., - The Chef's Garden employs traditional regenerative farming methods combined with innovative technology to stay on the leading edge of the produce business.
Company Website: www.chefs-garden.com
(if you already have a resume on Indeed)